Privacy & Security

Jongli Privacy Policy — Your Data Protection & Data Usage Policy

Your personal data is completely safe with jongli. We are fully transparent about what data we collect, how we use it, and what rights you have.

Last Updated: 1 January 2026
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Privacy Summary
256-Bit SSL Encryption Active
Your data is never sold to third parties
No sharing without user consent
You Can Request Data Deletion at Any Time
Operated in Compliance with GDPR & International Standards
Cookies Are Used — Details Below
Who Does This Policy Apply To?

This Privacy Policy applies to Jongli's website, mobile app, and all associated services. By using any Jongli service, you are deemed to have accepted the terms of this policy.

1

Introduction — jongli and Your Privacy

Jongli operates on the trust of people across Bangladesh. When you open an account, play games, or make a payment on Jongli, certain information naturally comes to us. This Privacy Policy clearly explains how that information is collected, where it is stored, who can access it, and what rights you have over it.

Jongli believes transparency is the strongest foundation of trust. That is why this policy is written to be clear and accessible to everyone — without complex legal jargon.

Jongli operates in accordance with international data protection standards. Our data practices follow the core principles of GDPR, even though we primarily serve the Bangladesh market.


2

What Kind of Information Does jongli Collect?

Jongli collects only the information necessary to provide its services or meet legal obligations. We never gather data beyond what is needed.

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Identity Information
Name, date of birth, national ID
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Contact information
Phone number, email address
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Financial Information
Payment methods, transaction history
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Gaming data
Betting history, win/loss records
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Technical Data
IP address, browser, and device information
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Usage data
Page visits, click patterns, session duration
What We Do Not Collect

Jongli never stores your password (only an encrypted hash). We will never ask for your mobile banking PIN or OTP.


3

How Is the Collected Information Used?

Jongli uses the information it collects for specific purposes only — never beyond that. Below, we clearly outline what each type of data is used for.

  • Account Management & Security: Identity information is used for login verification, password resets, and account security.
  • Payment Processing: Financial information is used to process deposits and withdrawals.
  • KYC verification: To verify age and identity in compliance with legal requirements.
  • Service improvement: Gaming and usage data is analysed to continuously enhance the jongli experience.
  • Promotional Communications: With your consent, to send you bonuses, offers, and updates.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To meet regulatory requirements and fulfil legal obligations.
Marketing communications

Jongli does not send promotional messages without your consent. You can unsubscribe from marketing emails or SMS at any time.


4

Who Is Your Information Shared With?

Jongli never sells your data. In certain circumstances, limited information may be shared with trusted third parties — always in the interest of protecting you.

  • Payment providers: bKash, Nagad, Rocket and other mobile banking services — used solely for payment processing.
  • Analytics services: Anonymous usage data is analysed to improve the jongli platform.
  • Cybersecurity Partner: Specialists in fraud prevention and anti-hacking measures.
  • Legal Authority: Based on a valid court or government order — only the information strictly required.
  • Advertising partners: jongli never shares your data with third parties for advertising purposes.

5

How Does jongli Keep Your Data Safe?

Jongli follows the highest industry standards to protect your information. Our security framework is regularly audited by independent third-party experts.

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Encryption

All your data is stored with 256-bit AES encryption. TLS 1.3 protocol is used during transmission.

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Firewall

A multi-layered firewall system protects your information from cyberattacks.

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Two-Factor Verification

Secure your account further with Two-Factor Authentication (2FA).

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Regular Audits

Independent security experts regularly audit jongli's systems.

User Responsibilities

Jongli does everything possible to keep your account secure. However, it is your responsibility to protect your password, never share it with others, and avoid clicking on suspicious links.


6

Cookie Policy — How jongli Uses Cookies

Jongli's website and app use cookies — small text files stored on your browser or device that help improve your experience.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain jongli services.


7

Your Data Rights

Jongli believes your data belongs to you. That's why we give you full control over your personal information.

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Right of Access

You may request to view all personal information jongli holds about you. We will provide it within 30 business days.

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Right to Rectification

If any of your information is incorrect, you can request a correction. Many details can also be updated directly from your Account Settings.

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Right to Erasure

After closing your account, you may request that your data be deleted. Certain information may need to be retained for a specified period due to legal obligations.

Right to Restrict Processing

You may request that we restrict how we use your data for specific purposes — such as marketing.

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Right to Data Portability

You may request an export of your data in a readable, portable format.

To Exercise These Rights [email protected]Send us an email at


8

Children's Privacy Protection

Jongli's services are strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.

Underage Accounts

If we discover that any user is under 18, their account will be immediately closed and all associated data will be deleted.


9

Privacy Policy Updates

Jongli may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.


10

Contact Us

For any questions, complaints, or requests regarding the Privacy Policy, please contact jongli's Data Protection team.

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Email
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Live Chat
Available 24/7

We typically respond within 24 hours. Complex matters may take up to 7 business days.

Why jongli Leads in Data Protection

We don't just make promises — we back them up with action.

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Bank-grade encryption

Jongli uses bank-grade encryption. Your data is fully protected both in transit and at rest.

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Your data is never sold

Jongli never sells your personal information to third parties. Your data is used solely to deliver your services.

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International Standards

Jongli's Privacy Policy is fully aligned with GDPR and international data protection standards.

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Regular Security Audits

Independent security experts audit Jongli's systems multiple times a year to identify and address vulnerabilities.

Fast Data Deletion

If you wish to close your account, jongli will promptly arrange for your data to be deleted — hassle-free.

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Support in Bangla

Have a privacy question? Ask jongli's support team — they'll give you a clear, straightforward answer.

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Join jongli Safely Today

Enjoy jongli with complete peace of mind knowing your data is secure. Register now and claim your 300% welcome bonus.

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